I have an excel table that looks something like this
Queue Duration(in seconds) Language
a 310 FR
a 342 EN
b 220 FR
a 654 FR
c 340 EN
c 157 EN
a 163 FR
b 713 EN
b 436 FR
b 185 EN
c 264 FR
a 365 EN
i would like a table that looks like this
Queue Total Duration Total Duration
of English calls of French Calls
a 707 1127
b 898 656
c 497 264
I can use a filter in a pivot table and manually create my table but this didn't seem like an elegant solution. And my actual table is 47 columns and 170,000 rows. I tried using a calculated field but I couldn't figure out how to sum if the language field met a certain criterion.
I can also use the language field in the rows but then I get separate lines for French and English and I cannot compare them in charts and graphs.
I would appreciate any suggestions.
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